Privacy Policy
Your privacy and data security are our top priorities. Learn how we protect your information.
Effective Date: February 25, 2026
Doctor Intelligence ("Company," "we," "our," or "us") is committed to protecting the privacy, confidentiality, and security of healthcare professionals, clinic administrators, and website visitors. This Privacy Policy describes how we collect, use, disclose, and safeguard your information in compliance with applicable U.S. data protection and healthcare privacy regulations.
Table of Contents
1. Scope of Services
Doctor Intelligence provides healthcare operational support services, including but not limited to:
Clinical Documentation Support
Administrative Workflow Coordination
Practice Optimization Services
Revenue Cycle Communication Support
2. Information We Collect
We may collect the following categories of information:
Contact Information
- Full name
- Organization/Clinic name
- Email address
- Phone number
- Job title
Business Information
- Practice specialty
- Operational workflow information
- Scheduling and administrative preferences
Communication Data
- Email correspondence
- SMS communications
- Contact form submissions
3. HIPAA Positioning & PHI Handling
Doctor Intelligence operates as a healthcare operations support organization.
We do not request or require Protected Health Information (PHI) through our public website forms.
If PHI is shared during a formal business engagement, it is handled strictly under executed BAAs where applicable.
We implement administrative, physical, and technical safeguards aligned with HIPAA Security Rule standards.
Website contact forms are not intended for submission of patient-specific PHI.
4. Use of Information
We use collected information solely for:
5. SMS Privacy Disclosure
SMS Privacy Disclosure
"No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. You can opt-out of SMS communications at any time by replying 'STOP' to any message."
6. SMS Communication Policy (10DLC Compliant)
Doctor Intelligence uses SMS strictly for 1-on-1 business communication with healthcare professionals who have requested our services.
Appointment Reminders
For scheduled demos
Follow-up Documentation
Requested materials
Service Coordination
With clinic administrators
Consent is obtained when users:
SMS Policy Details:
- Each initial SMS includes clear opt-out instructions
- Message frequency varies by engagement
- Message & data rates may apply
- Users may opt out at any time by replying STOP
- For assistance, reply HELP
7. Data Security Measures
SMS use cases include:
- Appointment reminders for scheduled demos
- Requested follow-up documentation
- Service coordination with clinic administrators
Consent is obtained when users:
- Submit their phone number via our website form
- Provide their number during a discovery call
- Each initial SMS includes clear opt-out instructions.
- Message frequency varies by engagement.
- Message & data rates may apply.
- Users may opt out at any time by replying STOP.
- For assistance, reply HELP.
We do not conduct unsolicited or cold-bulk SMS marketing.
7. Data Security Measures
We implement commercially reasonable safeguards including:
Encrypted Communication
All data transmissions are encrypted
Role-Based Access
Controlled access to sensitive data
Secure Storage
Protected data storage practices
Access Monitoring
Continuous security oversight
8. Data Retention
Information is retained only as long as necessary to:
9. Third-Party Service Providers
We may use secure third-party vendors to facilitate:
Website Hosting
CRM Systems
SMS Delivery Platforms
Such providers are contractually obligated to maintain confidentiality and data protection standards.
10. Your Rights
You may request to:
Access Your Data
Request access to your personal data
Correct Inaccuracies
Update incorrect information
Request Deletion
Delete your data (subject to legal obligations)
Withdraw SMS Consent
Opt out of SMS communications
11. Policy Updates
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
Terms of Service
By accessing this website or engaging our services, you agree to the following legally binding terms:
1. Professional Services Disclaimer
Disclaimer: Doctor Intelligence provides healthcare operational and administrative support services. We do not practice medicine, provide clinical care, or offer medical advice.
Healthcare providers remain solely responsible for patient care decisions and regulatory compliance within their practice.
2. Communication Consent
By submitting your contact information, you consent to receive communications from Doctor Intelligence via:
Phone
SMS
Communications are limited to service-related matters. You may opt out of SMS at any time by replying STOP.
3. HIPAA Compliance
- Where services involve access to Protected Health Information (PHI), a formal Business Associate Agreement (BAA) will govern such engagement.
- Public website submissions should not contain patient-identifiable information.
4. Intellectual Property
All website content, branding, materials, and documentation are the intellectual property of Doctor Intelligence and may not be reproduced without written consent.
5. Limitation of Liability
To the maximum extent permitted by law, Doctor Intelligence shall not be liable for:
6. Governing Law
These terms shall be governed by applicable United States laws, without regard to conflict of law principles.
7. Modifications
Doctor Intelligence reserves the right to update these Terms at any time.
Questions or Concerns?
If you have any questions about this Privacy Policy or Terms of Service, please contact us
info@thedoctorintelligence.com